Terms and Conditions

Terms and conditions

Conditions created by the generator of the German Lawyers Hotline AG

Contracting party

On the basis of these General Terms and Conditions (GTC) (AGB)
between the customer and Dentalligent


Represented by DENTALLIGENT UG .IG - Michael Anger
Adress: Drususstrasse 8-9 53424 Remagen
Phone: +49 (0)2642 90 29 220
E-Mail-Adress: info@dentalligent.de
HRB Number: DE 191703655


, hereinafter referred provider, the contract is coming about.

Contract

By this treaty the sale of educational videos and services from the dental technology as well as time-based membership via the online store of the provider is regulated. Because of the details of each offer is made to the product description of the supply side.

Conclusion

The contract is exclusively in electronic commerce via the shop system into existence. Here are the offers shown a non-binding solicitation of an offer by the customer´s order that the provider can then accept. The order process to conclude a contract in the shop system comprises the following steps:
• Selection of the bid in the desired specification (number, amount) ( Anzahl, Betrag)
• Loading of the offer in the cart
• Press the button 'Order'
• Enter the invoice and delivery address
• Choice of payment method
• Review and processing of the order and all entries
• Press the button 'charge order'
• onfirmation email that your order has been received. By sending the order conformation, the contract is to come about.

Duration of contract

The contract has, inter alia, recurring / lasting benefits to the subject. The contract is concluded for an indefinite period. Each Party has the right to terminate the contract with a notice period of 2 weeks to the end of the minimum contract period without giving a reason. The right to extraordinary termination for good reason, in particular the repeated violation of the contractual principal obligations shall remain unaffected. The termination is effective only if they take the following forms: Electronic / email.

Discounts, delivery expenses, reimbursement costs

All prices are final and include VAT. In addition to the final prices are no further costs such as transportation costs. The article "Video" are available via download or as a coupon code for telephone support, in the order confirmation email after purchase and successful payment for the customer. Since no transportation costs will be charged there is no refund for when exercising the right of withdrawal.
After actively started downloading a "Video" the right of withdrawal expires. .
In a revocation of membership also ordered no refund costs to be paid back. Again extinguish the right of withdrawal according to claim assumption of a single service from the membership contract (e.g. download a video and / or use of the "10 minutes phone support." Here, the length of the call is not decisive. All that matters is the activation through the voucher code or download the running of one or more educational videos).

Terms of payment

The customer has only the following options for payment: Payment, invoice (after credit check), direct debit, bank transfer, payment service (PayPal), credit card. Other payment methods are not available and will be rejected.
The invoice amount is collected from the supplier via direct method based on the direct debit authorization by the customer from the specified account. When using an escrow service / payment service provider allows this to the suppliers and customers to handle the payment among themselves. In this case, the escrow / payment service passes the customer's payment to the vendor on. More information is available on the website of the relevant Trust Services / payment service provider. If you pay via credit card, the customer, the cardholder needs to be. The credit card will be charged after order. The customer is required to deposit within 8 days after receipt of the invoice the amount shown on the invoice to the specified account or to transfer. Payment is due from the invoice date. The customer comes only after a reminder in default.

Delivery / Downloads & phone support

The product “video” is available for download after receipt of order and successful payment. You ​​will then receive the order and successful payment a confirmation email with one or more download links. Goods "phone support" is either directly provided and paid for by the 0900 phone number or can is acquired by quota in the shop. Here you acquired a quota of phone support is credited minutes after a successful order and payment. This quota can be redeemed as needed. The remaining minutes of the acquired quota, after a conversation are saved you updated by the provider after each conversation.
Additionally, when you download the client's IP address is encrypted and implemented by "Watermark" in the video file. This stored information used by the supplier from any breach of the provisions for "reproduction and copyright". .

This means, that regardless of the technical nature of the illegal copying of videos, images and audio, the provider has the opportunity to assign these sources of order and the customer in violation of the law.

Memberships

Contract object with a degree of membership, any of the three categories (3-month subscription / 1-year subscription / 2-year subscription) occurs between customers and suppliers contractual relationship for each ordered duration in force:

The customer receives per month for a free telephone support quota of 10 minutes per month.
Furthermore, the customer receives after completing a membership a discount on all fee-based videos in the amount of 30% of the retail price, but not telephone support quotas and / or Memberships.

After ordering and successful payment, the customer will immediately receive the discount level to reduced the videos in the union (100%) to purchase - VIDEO FLATRATE. For the 10 minutes of telephone support, the customer service is by this order and successful payment under 02642 90 29 220 available. For this, the customer will receive your order and successful payment, the confirmation mail for a coupon code, which is in turn redeemed at the call with the support staff.

This contingent of 10 free minutes per month can be redeemed per customer and only per month. It is not possible for a 12 month membership, to redeem to be calculated 120 minutes telephone support offered in one phone session. For this you will find in the shop more offers to clocked phone support quotas (15/30/45/60 minutes).

Notice of 2 weeks before the membership by mail. If the customer does not cancel in this period, automatically renewed membership for one year and will be billed. The customer's data is stored for the duration of membership with us, but NOT for advertising purposes or the like, to third parties. After termination of membership, all customer data is deleted from the manufacturer.
The acquired membership account is NOT transferable..

Copyright & Reproduction

All contents of the website are the property of Dentalligent.de provider and are subject to the trademark image rights and copyright. The customer is not permitted to copy individual pictures, videos, video clips, audio, audio excerpts and to reproduce in any form.
Downloads may be used commercially but not in public events such as trade fairs or external seminars, lectures without prior consultation and approval from the manufacturer.
Additionally, when you download the client's IP address is encrypted and implemented by "Watermark" in the video file. This stored information used by the supplier from any breach of the above Provisions for "reproduction and copyright".
Violators will be immediately punished and prosecuted.

Disclaimer

The customer claims for damages are excluded, unless otherwise provided for the following reasons otherwise. This also applies to the representatives and agents of the provider, if the customer does against these claims for damages. There are also example damage claims excluded that are created when performing contract work at clients using the videos of the provider. For the correctness of the content within the video tutorials, the provider assumes NO liability. This also applies to claims for damages by gross negligence or willful misconduct of the applicant or his legal representatives or vicarious agents.

Contracts

DThe contract will be filed by the provider. The customer has no way even directly access the stored contract text. The customer can correct errors in the input during the ordering process. To that end, do the following: electronically or by phone at +49 (0)2642-9029220.